The Define and the Measure Phases Comprehensive Nursing Essay Example

The Define and the Measure Phases Comprehensive Nursing Essay Example

The review of the Define and Measure phases from pages 1-61 in “The Lean Six Sigma Pocket Guide XL: Combining the Best of Both Worlds Together to Eliminate Waste!” By Ptacek et al. (2011) includes a summary of the chapter, its critique, and its application.(The Define and the Measure Phases Comprehensive Nursing Essay Example)

Summary

The Define phase of the Six Sigma methodology constitutes various tools and factors utilized when crafting a problem statement (Ptacek & Motwani, 2011). They include a performance dashboard, project charter, teaming, effective meetings, team charter, program planner, action item log, and issues and opportunities log. These tools guide the structuring of the business case, problem statement, goal statement, project scope, responsibilities of every team member, the milestones to be achieved and how to track them, and the tangible, intangible, and speculated benefits of the project. The team details all the project requirements in a charter before seeking approval from the organization’s top management and progressing to the measure phase. Ptacek and Motwani (2011) explain that the Measure phase involves collecting the data necessary for the project by identifying the parameters requiring quantification and measuring. It utilizes business tools, such as the voice of the customer and measurement system analysis (Ptacek & Motwani, 2011). The step also involves analysis of the collected data to determine its frequency distribution, including the capability of the process. (The Define and the Measure Phases Comprehensive Nursing Essay Example)

Critique

The chapters provide an extensive understanding of a project’s objectives and a framework for its execution. It establishes the project’s scope by utilizing data to determine the extent of the problem to be solved. Consequently, the chapter’s intended audience is the top management of companies and project management teams distributed across organizations like the aviation and healthcare industries. The authors of the chapter’s articles are qualified individuals with vast experience in the lean six sigma strategy in project management (Ptacek & Motwani, 2011)(The Define and the Measure Phases Comprehensive Nursing Essay Example). Notably, the pros of the chapters include the presentation of solid and intriguing concept-bound analysis and illustration of every aspect of the define and measure phase. For example, Clark provides a detailed explanation and illustration of a manufacturing company’s value stream and process map (Ptacek & Motwani, 2011). They are presented in a way that makes it easy for organizations to visualize and incorporate in solving their problems. Geneen and Parteno have presented pictures and diagrams illustrating Tinker Town performance dashboards and doctors in various stages of teaming, containing concise and powerful text to facilitate the audience’s understanding of its context (Ptacek & Motwani, 2011). Moreover, the articles collate relevant information about the define and measure phase of the Six sigma methodology. Williams clearly defines the voice of the customer, which is utilized in the phases, their benefits, and the lessons learned in every aspect (Ptacek & Motwani, 2011). Despite providing a detailed overview of the phases, the authors failed to incorporate the roles of top management at the end of every phase. The top management must authorize progression to the next phase of a project.(The Define and the Measure Phases Comprehensive Nursing Essay Example)

Application

I can apply the Define and Measure phases to understand the decline in customers for a fast-food delivery company. In this case, I can utilize the concepts learned about each phase to determine the reasons for the decline in customers and its effects on the business and develop smart objectives (Asmae et al., 2019). The measure phase will facilitate data collection to understand customer distribution. Singh and Rathi (2018) observe that this would help realize a high-level and comprehensive process map and extent of the problem to devise ways for attracting more customers to the business. However, emphasizing much on attracting more customers might impair the internal quality control processes of the business, like profitability. (The Define and the Measure Phases Comprehensive Nursing Essay Example)

References

Ptacek, R., & Motwani, J. (2011). The Lean Six Sigma Pocket Guide XL: Combining the Best of Both Worlds Together to Eliminate Waste! Chelsea, MI: MCS Media, Inc. ISBN: 978-1450766340(The Define and the Measure Phases Comprehensive Nursing Essay Example)

Singh, M., & Rathi, R. (2018). A structured review of Lean Six Sigma in various industrial sectors. International Journal of Lean Six Sigma. https://doi.org/10.1108/IJLSS-03-2018-0018 Asmae, M., Abdelali, E., Youssef, S., & Brahim, H. (2019, June). The utility of Lean Six Sigma (LSS) in the Supply Chain agro-industry. In 2019 International Colloquium on Logistics and Supply Chain Management (LOGISTIQUA) (pp. 1-7). IEEE. (The Define and the Measure Phases Comprehensive Nursing Essay Example)10.1109/LOGISTIQUA.2019.8907300