The Emotionally Intelligent Leader (Lesson 2-Building Leadership Capacity)
The seminal work on emotional intelligence (EI) by Goleman (1998), suggested that EI, also called emotional quotient or EQ, may be more important in the functional world than an individual’s intellectual capabilities. In fact, one of today’s most top-rated television situational comedies, the Big Bang Theory, is based in part on that idea. Sheldon, the genius physicist, is uncomfortable with emotions, so he tries to shut them down and think rationally about himself and others around him, unable to understand why they may be happy, sad, or upset.
Penny, Sheldon’s next-door neighbor, is the opposite of Sheldon. Although she has a messy, unsuccessful life in Sheldon’s opinion, she is a foil to Sheldon’s emotional blindness and self-regulatory failure by showing him her success as an EI “genius.” Ironically, Penny the waitress can teach Sheldon the genius those insights required for his further growth (Lesson 2-Building Leadership Capacity).
Goleman (1998) outlined the five components of EI.
- Social skills (relationship management)
Marshall and Broome (2021) emphasize EI’s importance in numerous leadership models and even define it as a leadership model. These traits, combined with transformational leadership styles, contribute to higher project success rates than in their counterparts without high EI (Castro et al., 2022).
DNP-prepared nurse leaders must recognize that EI competencies are influential in both individual and organizational performance and fundamental to creating a transformational work environment (Lesson 2-Building Leadership Capacity)..
Further your exploration of EI by viewing the following video.
- Link (video): Daniel Goleman Introduces Emotional Intelligence | Big ThinkLinks to an external site. (5:31)
View the following activity to explore emotional intelligence competencies.
Incorporates self-reflection, ownership of personal feelings, recognition of how personal feelings can impact one’s actions, accuracy of one’s understanding of personal talents versus shortcomings, and self-confidence.
Incorporates self-regulation to bring about a low level or absence of distress and disruptive thought patterns, and involves one’s ability to adapt to change, one’s self-control and inhibitions, one’s proactive initiative, one’s deference to others, one’s level of optimism, one’s integrity, and one’s desire to make the best better.
Incorporates attentiveness to the needs of others and their emotions, nonverbal behaviors, and expressed communication, along with empathy, one’s orientation to serving others, and one’s accuracy in organizational awareness in terms of correct perceptions regarding political relationships (Lesson 2-Building Leadership Capacity).
Incorporates advocacy for others (relational), personal coaching, mentoring, and support of others; ability to lead transformational change; ability to resolve conflict; potential for influence; and spirit of collaboration in building relationships that are not power based but rather inspiring, visionary, and empowering (Lesson 2-Building Leadership Capacity).
Professional Leadership Communication
Building professional leadership capacity is a multifaceted process and one that is lifelong. EI is just one skill set through which leaders build capacity. It is not a skill that is achieved but a continuous developmental process responding to different situations, people, and environments. Leadership communication is also a facet of leadership capacity. Verbal, non-verbal, and written communication are critical nursing leadership skills, especially for the DNP-prepared nurse(Lesson 2-Building Leadership Capacity)..
Interprofessional collaboration, effective networking, decision-making, relationship-building, conflict resolution, project dissemination, project management, and all role functions performed by the DNP-prepared nurse are dependent on effective communication skills. Like EI, communicating is learned, refined, and perfected over time and through studied application and practice.
In this course, you will use several tools to improve your standard English and writing style. This week introduces (or re-introduces) you to the CARE Plan, Grammarly, and the Chamberlain Guidelines for Writing Professional Papers—three essential professional writing tools (Lesson 2-Building Leadership Capacity).
Use the writing CARE plan to organize the content of each paragraph purposefully!
The CARE plan acronym stands for the following:
- Central Idea
The CARE Plan helps defend against writer’s block. Likewise, if you tend to be more verbose, the CARE Plan will help slim down the unnecessary words and delete the “bunny trails” within the paragraph (Lesson 2-Building Leadership Capacity).
- Topic sentence, main idea, the one exact and precise point you are making in this paragraph
- Evidence, authorization, or authority that supports the main idea
- Reference and citation or your own expertise
- Expertise of others who are qualified to give it
- Examples as evidence
- Breakdown of the main idea and evidence
- Discussion, analysis, what you want others to understand about them
- Why it matters
- Explanation, synthesis of ideas, or comparison and contrast
- Statement linking the paragraph to the paper’s main idea (thesis) or transitions/exits (leads out of) the paragraph’s idea to the next idea in your paper (i.e., the next paragraph or section)
- Reflects the importance of this paragraph to the whole document
- Can be a summary of the paragraph and a preview of what is to come
- Serves as a paragraph conclusion (Lesson 2-Building Leadership Capacity).