Decision-making and problem-solving skills are essential for those working in emergency management, but what are the traits of influential decision-makers and problem-solvers?
Emergency management departments require all-around personnel to manage risk events that require a response. Emergency events demand decision-making and problem-solving skills from leaders and workers (Eismann et al., 2018). Therefore, the people who ensure should exhibit traits that make them qualified to avail emergency services promptly. (Emergency Management)
Individuals regarded as decision-makers are tasked with choosing among an available course of action for the best option. Similarly, a decision-maker can assume the role of a problem-solver. Primarily, where a determined course of action provides relief or a solution to an emergency event. Consequently, a person who exhibits good communication skills such as attentive listening and valuable feedback provides the above processes .
What are the differences between decision-making in unstructured environments and structured environments?
Decision-making approaches can be made at different levels of an organization and in different life situations. These situations can be structured or unstructured and influence outcomes and impacts. Moreover, unstructured decision-making environments are the most common as they constitute making informed decisions, including judgment, evaluation, and insights into specific emergencies (Liu et al., 2019).
Likewise, structured environments involve decision-makers following procedures, and repetitive and routine processes to ensure operational efficiency. The difference between the two environments of decision-making is based on the processes involved and procedures. As much as structured environments provide valuable feedback, they are often used at lower organizational levels, while structured environments apply to higher levels (Emergency Management).
What obstacles or challenges might emergency management personnel face in stressful situations?
Emergency events can be challenging for personnel and may cause stressful episodes in their lives. This is because they are regularly exposed to human suffering and even death. Not being able to meet the needs of the vulnerable tends to elicit deep feelings of compassion and may affect an individual directly. The fear of falling victim to an emergency is another challenge that emergency personnel must contend with as it is in their life of work and must adapt to those conditions (Emergency Management).
What proactive steps can they take to reduce that stress?
Some emergencies can be daunting and have long-term effects on the human body and brain. Consequently, counseling is the best approach to address stressful thoughts as it allows emergency personnel the opportunity to pen up and accept their situations (Emergency Management).
Eismann, K., Posegga, O., & Fischbach, K. (2018). Decision making in emergency management: The role of social media.
Liu, X., Xu, Y., Ge, Y., Zhang, W., & Herrera, F. (2019). A group decision-making approach considering self-confidence behaviors and their application in environmental pollution emergency management. International journal of environmental research and public health, 16(3), 385.