Negotiations in Healthcare Nursing Case Study Comprehensive Nursing Essay Example

Negotiations in Healthcare Nursing Case Study Comprehensive Nursing Essay Example

Negotiation is a relational process used in everyday life, including business, while purchasing something, in management offices, or families to make crucial decisions. The negotiating parties do not merely act toward self-interest but engage and interact with other parties. Negotiations allow people to stand their ground while welcoming the ideas and interests of others, thus building relations and finding solutions to daily life. My spouse and I wish to upgrade our current home to suit our needs and improve our quality of life without spending all our money. I would like to buy a bigger and more expensive house near my workplace, while my spouse prefers us to renovate and improve our current home. I could start the negotiation by informing my spouse that I am a little nervous and unsure about the house renovation of our current home idea but mention that I want us both to be satisfied with the decision we are going to make. We will start by weighing in the best option based on the amount of money we are willing to spend and our preferences. I consider using surprise, bluff, stacking, screen, fait accompli, and “take it or leave it” core strategies while carrying out the negotiations with my spouse.(Negotiations in Healthcare Nursing Case Study Comprehensive Nursing Essay Example)

Surprise Strategy

The surprising strategy entails an unexpected introduction of a concession or goal into a negotiation. The strategy will catch my spouse off-guard during the negotiation. I will introduce a quick concession as a non-essential item in the topic. For instance, I will inform my spouse that I want to have more children in the future as a concession hoping that my spouse will foster a reciprocal concession. The strategy will make my spouse figure out the best possible way to maximize meeting our needs giving her the option and idea of purchasing a new functional house.(Negotiations in Healthcare Nursing Case Study Comprehensive Nursing Essay Example)

However, negotiation is treated as a negative tactic. It adds new partners, changes deadlines, takes back promises, or creates ultimatums that catch opponents off-guard making them make bad decisions. For instance, I can also tell my spouse that my current job role requires me to live near my job place, making her support my decision of purchasing a new house near my workplace. However, negative negotiations can be effective to signal collaboration, destabilizing negative patterns, developing creativity, and creating a positive reputation.(Negotiations in Healthcare Nursing Case Study Comprehensive Nursing Essay Example)

Bluffing Strategy

Bluffing creates illusions without using outright misrepresentations or lies. The strategy is considered fair play since each of the negotiating parties attempts to maximize their benefit (Veltsos & Hynes, 2019). Using the bluffing strategy, I can inform my spouse that my manager has hinted that I am likely to receive a promotion in the next two months. I can also specify that I am willing to pay about $100,000 for our new house. By doing so, my partner will support my decision of purchasing a new house since she will believe that I have enough money to make the purchase even though this may not happen.(Negotiations in Healthcare Nursing Case Study Comprehensive Nursing Essay Example)

I may inform my wife that I like the idea of renovating our current home but claim that the renovations may end up costing more than purchasing a new home. However, the mentioned strategy requires me to be prepared to support my claims. One disadvantage is that the bluff strategy can backfire if I’m not prepared to support my claims. Bluffing strategy is advantageous as it scares the other party when one has a strong defense to support their claims.(Negotiations in Healthcare Nursing Case Study Comprehensive Nursing Essay Example)

Stacking

I will follow up on my bluffing with a stacking strategy. The stacking strategy attached one idea to another as a defense mechanism for one’s claims. The strategy attaches a controversial topic to a discussion that has an intense defense. The skill also attaches an undesirable trait to a desirable one against other negotiation parties. After bluffing, I will add that a friend of mine, Tom renovated his house around the beginning of winter and ended up spending twice the budgeted amount. I heard Tom complaining that raw materials and labor costs have skyrocketed from last year and finding cheaper alternatives will be even harder this year. Stacking is advantageous as it will make my spouse believe that the pros of purchasing a new house outweigh the cons. The strategy will also provide something that my spouse relates to since she knows and trusts Tom to make my claims convincing. However, the strategy may fail if my wife decides to consult Tom concerning his house renovations and he provides contradicting information from mine.(Negotiations in Healthcare Nursing Case Study Comprehensive Nursing Essay Example)

Screen Strategy

In a screening negotiation strategy, the negotiators use third parties in the process to screen the final decision-makers and the opponent. The third parties aid to generate thinking time, thus taking away the opponent’s offensive advantage as it becomes difficult to negotiate through the set barrier (Veltsos & Hynes, 2019). (Negotiations in Healthcare Nursing Case Study Comprehensive Nursing Essay Example)I can tell my spouse that an appraiser should look at our house’s condition to evaluate whether it is worth renovation or purchasing a new home to meet our needs. The appraiser may suggest that selling will make us good money, making the buying-selling option the most suitable strategy. I can also tell my spouse that we should wait and find out if the local authority permits any form of additions to our current house. The strategy will put off my spouse’s ideas for renovations making her believe that buying a new house is better than waiting.(Negotiations in Healthcare Nursing Case Study Comprehensive Nursing Essay Example)

Fait Accompli

Fait accompli is a type of bluff negotiation strategy that asserts, “Here it is, it is a done deal.” One of the opposing parties states the offer terms and acts like the terms are acceptable to the other party. The strategy assumes that the opponent will accept the terms without protest. I can tell my spouse that buying a new house is the right choice and I have located a new house and started the purchasing process. I can also inform my spouse that the new house has been recently renovated with stainless kitchen appliances and hardwood floors and is move-in ready. While the strategy fastens decision-making, it may lead to disputes when opponents stand their ground.(Negotiations in Healthcare Nursing Case Study Comprehensive Nursing Essay Example)

Take it or Leave it

The strategy makes the opponents realize that one’s offer is the best. The process involves making ultimatums and represents goal adjustments an individual makes. The strategy is disadvantageous and risky because when an opponent rejects an offer there is no chance to improve or revive the negotiations. The strategy can only be utilized once and require negotiators to go back to the drawing board once an opponent rejects a proposal. The strategy speeds up decision-making but may lead to disputes after making ultimatums. If my spouse and I agree to purchase a new home, I will use this strategy as it may help us land our dream house if the house sellers have no other options.(Negotiations in Healthcare Nursing Case Study Comprehensive Nursing Essay Example)

Non-verbal Behaviour for a Job Candidate

A job candidate may show different verbal behaviors to indicate interest or disinterest in an interview. The gait, handshake, body posture, and eye contact are important non-verbal signs to observe. (Negotiations in Healthcare Nursing Case Study Comprehensive Nursing Essay Example)First, walking with confident arms at the side of the body with the head held straight is a sign of confidence and interest in the job. However, if the job candidate walks with their head facing down, it shows they are not confident and may not even be interested in the job. Second, a firm and solid handshake also imply that the candidate is confident and determined to get the job, as it assures the interviewers of their qualifications. Body posture is also very instrumental in displaying one’s confidence. For instance, keeping one’s back straight, and leaning forward while addressing the interviewers is a sign of interest in the job. The candidate should avoid crossing arms as this would indicate a sign of a lack of confidence and defensiveness. Erect posture shows interest and confidence. Making eye contact while listening and answering questions, and nodding to show agreement shows the candidate is interested in the job (Cismas, 2021)(Negotiations in Healthcare Nursing Case Study Comprehensive Nursing Essay Example)

On contrary, some non-verbal behaviors may indicate that the candidate is not interested in the job. Dragging one’s feet while walking, slouching, and laidback posture portrays that the candidate may be sloppy in work. Lack of eye contact and crossing one’s arms show that the candidate may lack self-esteem and confidence (Piontek & Tadeusz-Ciesielczyk, 2019). The job candidate may also show a lack of interest in the job if they spend their time on phones or move their eyes all over the room during the interview. However, forced and long eye contact may indicate that the candidate is intimidating and overly aggressive and may not care about the comfort of the customers or even other employees.(Negotiations in Healthcare Nursing Case Study Comprehensive Nursing Essay Example)

Moreover, the dress code of the job candidate portrays how they perceive the job and their interests. When candidates take time and effort to look presentable, it implies that they are interested in the job opportunity. The candidate should maintain general hygiene, well-kept hair, short nails, and brushed shoes. An official dress code is appropriate for any job interview. In this case, men should wear a business suit, a blazer, a tie, and black shoes, while women wear official pants or dresses with black shoes. Lastly, the candidate should keep in mind that it is better to be overdressed than underdressed.(Negotiations in Healthcare Nursing Case Study Comprehensive Nursing Essay Example)

Case Study 15-2

What are some possible incorrect interview strategies that Kern may be using?

First, Kern does not express the interview objective since she asks generalized questions. Kern asks whether everything is okay about the new program, and James is still determining what Kern wants to know, where he shrugs and says yes. Second, James needed clarification about the objective of the interview. If James were sure about the objective, he would have provided answers to meet Kern’s goals. The timing and environment of the interview may have needed to be corrected.(Negotiations in Healthcare Nursing Case Study Comprehensive Nursing Essay Example)

What would you recommend to Kern?

Kern should have begun the interview by creating rapport with James. For instance, she should be made proper introductions and ask engaging questions to make James comfortable. She should also determine James’ role in the company, such as daily tasks and routines. By so doing, James will provide a detailed insight into his influence and character in the company. Instead of asking about everything concerning the project, Kern should be specific depending on James’ roles in the company. For instance, Kern can ask James about the challenges faced in the new project and potential solution strategies.(Negotiations in Healthcare Nursing Case Study Comprehensive Nursing Essay Example)

References

Cismas, S. C. (2021). STRATEGIES TO ENHANCE STUDENTS’EMPLOYABILITY AND JOB INTERVIEW ABILITIES BY DIDACTIC ROLE-PLAYS. Reading Multiculturalism. Human and Social Perspectives, 23.(Negotiations in Healthcare Nursing Case Study Comprehensive Nursing Essay Example)

Piontek, D., & Tadeusz-Ciesielczyk, M. (2019). Nonverbal components of the populist style of political communication: A study on televised presidential debates in Poland. Central European Journal of Communication, 12(2 (23)), 150-168.(Negotiations in Healthcare Nursing Case Study Comprehensive Nursing Essay Example)

Veltsos, J. R., & Hynes, G. E. (2019). Managerial communication: Strategies and applications. SAGE Publications, Incorporated.(Negotiations in Healthcare Nursing Case Study Comprehensive Nursing Essay Example)

https://www.ncbi.nlm.nih.gov/